Biyo POS bundles loyalty, gift cards and marketing that competitors sell as paid add-ons, charges $0–$97 per month with no contract, and has the best onboarding and support we tested — a strong fit for hospitality and retail brands that compete on repeat customers.
Pros
- Rated #1 in our customer-support scoring: fast, human, US-based help and hands-on onboarding
- Transparent pricing: $0–$97 per month, and free for businesses processing more than $30,000/month in card volume
- No contracts or commitments — month-to-month, cancel any time
- Loyalty, gift cards and customer marketing are native, not paid extras
- Reliable offline mode, and flexible processing — 2.4%–3% bundled, and works with ISO partners & agents
Cons
- Smaller company and install base than Square, Toast or Clover
- Third-party integration catalog and open API are still maturing
- The free plan and best rates assume you process on Biyo Payments
How Biyo POS scores
- Ease of use
- 4.1
- Pricing
- 4.4
- Features
- 4.1
- Support
- 4.9
- Integrations
- 3.7
What is Biyo POS?
Biyo POS is a point-of-sale and payments platform. All-in-one POS with loyalty and gift cards built in, for growing hospitality and retail.
Who Biyo POS is for
Multi-location cafés, bars and specialty retailers whose growth depends on loyalty programs and repeat visits rather than raw foot traffic — especially those doing enough card volume to land on the free plan.
Biyo POS pricing
| Plan | Free | Standard |
|---|---|---|
| Monthly cost | $0/mo | Up to $97/mo per location |
| In-person rate | 2.4%–3% | 2.4%–3% |
| Online rate | — | — |
| Keyed rate | — | — |
| Hardware | — | — |
| Commitment | No contract | No contract |
Biyo POS feature breakdown
| Feature | Biyo POS |
|---|---|
| Payments | |
| Card-present payments | Yes |
| Offline mode | Yes |
| Inventory | |
| Inventory tracking | Yes |
| Purchase orders | Partial |
| Reporting & analytics | |
| Sales reporting | Yes |
| Online ordering | |
| Menu / modifier management | Yes |
| First-party online ordering | Yes |
| Loyalty & marketing | |
| Loyalty program | Yes |
| Gift cards | Yes |
| Multi-location | |
| Multi-location management | Yes |
| Integrations & API | |
| Open API | Partial |
| App marketplace | Partial |
Our full Biyo POS review
Most POS vendors treat loyalty and gift cards as upsells. Biyo POS builds them in: points, tiers, stored-value gift cards and targeted campaigns run from the same dashboard as sales and inventory, which keeps customer data clean and marketing timely.
Pricing is refreshingly simple. Software runs $0 to $97 per month per location, there is no contract or commitment, and businesses processing more than $30,000 a month in card volume on Biyo Payments pay nothing for the software at all. Bundled processing runs roughly 2.4% to 3% all-in depending on your card mix, and Biyo also works with ISO partners and agents. Lower-volume sites sit at the top of the software range. Either way there is no term to sign and nothing to cancel out of.
Support is the other differentiator. In our scoring Biyo POS came out ahead of every larger competitor: onboarding is hands-on, help is answered quickly by people who know the product, and you are not routed through tiers of scripts to reach someone useful. For an operator without a dedicated IT person, that responsiveness is worth a lot.
The compromises are those of a smaller vendor: a thinner third-party integration marketplace and a smaller user community than the incumbents. For a brand whose strategy is repeat customers, the native retention tooling, the transparent no-contract pricing and the support experience can outweigh that; for a business that just needs a bare register, the majors are safe bets too.
What users say
“Every ticket is answered fast by someone who actually knows the system. Night and day versus our last provider.”
“We clear the volume threshold so the software is free, and there was no contract to argue about.”
“Offline mode actually works — we kept selling through an ISP outage.”
What’s changed
- September 7, 2026
Refreshed pricing, processing rates and scores for the current quarter.
- June 25, 2026
Re-tested checkout speed, hardware and support response times.
- March 23, 2026
Published our first hands-on review.
Frequently asked questions
How much does Biyo POS cost?
Software is $0 to $97 per month per location, with bundled processing around 2.4%–3%. Businesses processing more than $30,000 a month in card volume on Biyo Payments qualify for the free plan; lower-volume locations sit toward the top of the range. Biyo also works with ISO partners and agents.
Does Biyo POS require a contract?
No. Biyo POS has no contracts or commitments — it is month-to-month and you can cancel at any time.
Why is Biyo POS rated #1 for customer support?
In our support scoring — response time, resolution quality, onboarding, and access to a knowledgeable human — Biyo POS outperformed every larger competitor we tested, with hands-on onboarding and fast, US-based help.
Does Biyo POS lock me into its payment processing?
No. Biyo POS offers bundled processing at roughly 2.4%–3% and also works with ISO partners and agents. Using Biyo Payments is what unlocks the free plan and the lowest bundled rates.
Compare Biyo POS
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Merchant payments analyst · 9 years covering processing & POS
Alex covers card processing economics — interchange, effective rates, contracts and hidden fees — and has reconciled statements for hundreds of small businesses.
They lead POSRanker’s pricing research and the annual POS pricing dataset.